Help and Support Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Response Warranty

  • Our crew of specialists will do their best to respond to your advice enquiries within up to 1 hour. If, however, the issue you have come across calls for aid from our Admin =Dept,= we are going to forward the ticket to the administrator in charge and will submit a note to inform you.

  • Top quality support service

  • Top–class Client Assistance Service

  • We’ll be on–line for you round the clock to provide assistance and client support and to assist you with any trouble that you could possibly come across when handling your virtual server. We’re able to aid you with all installed in advance software applications, such as your Operating System, server administration panel (with respect to the VPS type) and the Hosting Control Panel made entirely by our company.

  • Intuitive help center

  • An Informative Help Section

  • Each part of the Hosting Control Panel that comes as a gift with your VPS gives an integrated knowledge base. You’ll see a number of illustrative how–to posts and a choice of step by step video training materials that demonstrate all the essential website supervision jobs. You can get access to them by hitting the Help or Video keys in the upper right corner of each Control Panel section.