1 hour ticket response
We are specialized in giving a rapid and accurate reply to each support ticket sent by a user. Our proficient client support staff members will examine your situation and will offer you the most effective option. We offer a 1–hour response time guarantee for all support tickets. As a matter of fact, the average response time has proven to be twenty minutes.
A First–Class Help Desk Service
We have a team of web hosting support techs who are eager to reply to all your queries every time you are in need of help. Most of our customer service staff members have lots of years of experience in the hosting sector, which means that you can constantly count on fast and exhaustive answers to your inquiries.
An Easy–to–Browse Help Center
Built into the Hosting Control Panel is an easy–to–browse Help section, which offers different sources of information. You can search through a routinely updated knowledgebase offering web hosting account management articles and site administration articles, check the step–by–step video tutorials or take a peek at our F.A.Q. repository.
