Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour solution guarantee with all our hosting packages, meaning that each individual assistance question you submit is going to be replied to in only 1 hour max. Our support staff members are qualified to quickly overcome any issue and to supply you with on time information on any issue that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us whenever necessary. Our crew of specialists will be on–line for you 24x7x365 to react to all your enquiries and to deal with any situation you will likely have. You will be able to submit a customer assistance ticket from the Easy 2C Info Hosting Control Panel or drop an e–mail at any time. Also, on business days, you can call us or use the online chat alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • We have integrated a substantial knowledge base into the Control Panel as a way to receive important step–by–step guidance at any time. Each area of the Control Panel features its own contextual support area presenting a variety of how–to content articles. We have also prepared educational videos to offer you a superior idea of how to complete any presented task.