Many users who begin using their very first hosting account, or change companies, usually have questions with regards to how specific things are executed or face complications when setting up various things, including e-mails, website settings, etc. That’s why, a lot of hosting providers have prepared documentation with the most popular questions and problems in order to help their clients get information swiftly and easily. As a result, the client care staff members can spend more time on actual problems that particular customers may be facing, as the solution for the minor things will be available on the Internet and customers can easily handle them without having to get in touch with the technical support staff. Having exhaustive documentation is vital, particularly for new users without any past experience, because the web hosting service entails tons of features and lots of people can get confused about what to do. A good information repository can both help you complete the things that you need and acquaint yourself with how the hosting service works in general.

Extensive Online Documentation in Hosting

All hosting that we’re offering come with a comprehensive knowledge base where you can find everything you may ever need to know about your hosting account. Regardless of whether you desire to create a brand-new database, to forward a domain by means of an .htaccess configuration file or to create an e-mail address on your desktop PC or phone, you can just check our step-by-step help articles and all the info that you require will be there. When you go to a specific section of your Hepsia Control Panel, you can see articles that are dedicated to the functions that you can access through it. In case you would like to see the full list of articles and get acquainted with all the features that Hepsia is offering, or only to read general information about the web hosting service, you can examine the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve tried our utmost to encompass any issue that you could experience, but if you don’t find what you are seeking, you can always touch base with us, as our help desk support team members are on duty day and night.

Extensive Online Documentation in Semi-dedicated Servers

We have compiled an elaborate knowledge base for all our current and future customers, so if you purchase a semi-dedicated server account from our company, you will be able to find any info that you’re looking at any moment. We have a plethora of informational help articles, which will help you better understand what is happening in your account – "What is PHP?" and "What are file access permissions?" are only two examples. Our instructional guides will help you do anything you want – extract an archive file, import a database, redirect a domain, and so on. Additionally, we’ve also got troubleshooting guidelines, which will enable you to discover what precipitates a particular problem and the likely solutions for it. If you’re not able to send emails or your domain name opens an HTTP 500 error message, for example, you can check our knowledge base and correct the problem straight away. The articles can be accessed through each section of the Control Panel, as well as through the all-encompassing Help section.